503-286-5961
info@pdxcontainer.com

Dispatcher

February 11, 2019

About Our Company

Portland Container is a Family Owned company and has been serving the PNW for more than more than 30 years. As a drayage service provider, on a typical day we dispatch more than 130 trucks, in three western states. We work with hundreds of customers via email and phone, and review dozens of documents daily. As a Company, we are customer centric and customer focused. We are service driven, and strive to provide the best client experience possible, and continuously looking to improve. Job Summary

  • Ability to work in a fast-paced environment and manage multiple priorities and demands
  • Ability to follow instructions and work with minimum supervision in a dynamic team atmosphere
  • Assist in scheduling drivers, and organizing the daily dispatch 
  • Work cooperatively with customer service/sales to provide solutions for clients' needs and resolve issues
  • Manage customer and driver expectations to align with operational capabilities
  • Respond to customers efficiently, thoroughly, and professionally in both verbal and written form
  • Develop a strong relationship with Independent Contractors and Company drivers
  • Enter data into various systems accurately and efficiently
  • Others duties as assigned

Skills, Knowledge & Qualifications

  • Transportation/Trucking industry experience preferred
  • Ideal candidate will possess a "can-do" attitude with a "will do" work ethic
  • 2-3 years related experience
  • Knowledge of computer systems and applications, including Microsoft Office Suites
  • Excellent organizational skills; both mental and the physical movement of people and equipment 
  • Flexibility in learning new processes and ability to refine your knowledge, to our process
  • Knowledge of Oregon and Washington area geography preferred
  • Excellent customer service skills and phone etiquette capabilities
  • Innovative thinker and fast learner

Culture and Fit

  • Self-motivated problem-solver with strong desire to meet customer needs
  • Strong verbal and written communication skills
  • Desire for a long-term career with an industry leading company
  • Ability to present and maintain a positive corporate image in a fast-paced environment
  • Proactively establish and maintain effective working team relationships with all support departments
  • Comfortable in both a paper-centric and digital business environment
  • Willing and able to “own” the position and work until each day’s tasks are complete

 

We offer excellent benefits including:

  • 100% Paid Health and Dental Insurance
  • Paid Vacation
  • Sick Leave
  • 401K

 

 For more details please contact Randy Alexander ralexander@pdxcontainer.com

 

Portland Container Repair Corporation is an equal opportunity employer and does not discriminate on any basis of race, religion, color, sex, age, national origin, disability, military status or any other classification protected by law.

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